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PUSH NOTIFICATIONS HAVE STOPPED

Reolink Client & APP

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Downsie last edited by

PUSH NOTIFICATIONS HAVE STOPPED.
I'm sure you already know about this and your tech people are trying to sort it out.

If it is a technical failure, that's something we can all relate to.

If it is planned maintenance, can I ask you for a favour please? Let your customers know first so our security is not unnecessarily compromised.

Thank you.
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Reolink Fiona @Downsie last edited by Reolink Fiona

@pdownes2001_384636162646205
Can the push work fine now? We have upgraded the push service on Thursday and it has already finished. If there is still a problem with your push, please try to reset the camera and tell me your country, camera model, and android/IOS. Thank you for your patience.

Thank you for your feedback. We will keep communicating with the R&D team well and offer the latest news to our customers.

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Downsie @Reolink Fiona last edited by

@reolink-fiona
Push alerts are working ok now. (UK)
Thanks.

Maybe a global email to clients next time the tech team need to suspend the push service would be good practice.

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