PC client freeze all the time

[jeanmichel francois_314337194614920]

Hello i have the version 8.7.3 installed and the camera freeze all the time, i have to shut the application and launch it again for them to work ... for just a while and freeze again ...

[Reolink Fiona]

@jeanmichel-francois_314337194614920
You can try our Beta Client v8.8.0. Then you can disable the hardware decoding in the Client settings. You can see if it can solve the freeze issue.

Know more and download the Client here, https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-client/36.

[jeanmichel francois_314337194614920]

Thanks a lot, all seems good until now, i continue to check a potential freeze

[Reuven Goldenberg_36887769641]

@jeanmichel-francois_314337194614920

1. Cancel UID option than set and enable DDNS in your router or on each camera.
2. Create a unique media port number for each camera.
3. To add camera, use the IP/Domain option and the unique port for each camera.

By using DDNS you bypass Reolink servers that cause the freeze. This is how I solved this problem.

[jeanmichel francois_314337194614920]

bad news, i still have freeze ...

[big_ted]

@jeanmichel-francois_314337194614920 Does the program freeze or the video freeze?
If it is the video only, then make sure you have disabled hardware decoding in the client settings