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    My suggestions for improvement in camera and app design

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    • Alvaro2
      Alvaro2 last edited by

      Hello @Reolink-Fiona I would like to make several suggestions for both the cameras themselves and improvements to the app.
      1) It would be nice to think of a third color for cameras, especially outdoor ones, such as the RLC-1212A, 812A, 823A. That color could be anthracite gray for example, and according to my point of view it is a color less suffered when it comes to being outdoors.
      2) Improvements in the app. Although I am testing 4.33.05, I think it is necessary to incorporate in future updates the direct access button to timeleapse in the lower bar where the image quality buttons, take a photo, etc. are, or even in the conversation bar, PTZ, etc. (As it is in the PC version).
      3) Improvements in the firmware of the Argus 3 Pro. I have FW 3.0.0.973_2205 and when I want to view the image the connection is cut and "operation failed" appears, other times it takes 5-8 seconds to load and is slow.
      An option should also be allowed in battery-powered cameras and that is that when it is connected to a solar panel, that the energy comes from the panel and not make the battery suffer or that the camera uses the battery between a certain range and from the solar panel in another range. So it could be "normal" display such as Wi-Fi or PoE.

      Consider these suggestions. Thank you very much.

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        • joseph_1979
          Joseph Global Moderator @Alvaro2 last edited by joseph_1979

          @alvaro2 Please email support and check if there is a newer firmware. Mine is on a newer firmware. They need to improve the wake up time across all battery operated cameras as sometimes the object is missed.

          As for point 3, are you connected to 2.4G or 5 GHz? I am on 5G and I do not have the issue. Can you try to play it at low res and see if this will re-occur? Can you repeat the same tests when you are on the same WIFI as the camera?

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          • Alvaro2
            Alvaro2 @Joseph last edited by

            @joseph-chircop_497308027822318 Hi Joseph.
            I just contacted support to see. Anyway, Reolink in the download center section should have a table with the most recent versions and in another column a link to test versions in order to avoid collapsing support with firmware requests (that's what I think).
            Regarding point 3, I now have it at 2.4 since if I move it away from the router, it is the one that best withstands the range.
            If it is true that I had it at 4096 kbps, I have lowered it to 3072 and I am going to try it for a few days.
            Thanks!

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