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    Can't get past Terms on IOS app

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    • colovin_541922116624611
      colovin last edited by

      I sold my brother-in-law on a Reolink system. I'm helping him setup from afar. I'm in AZ, he's in TX. He's not too tech savvy. Got the NVR setup with 4 cameras. What should be easy is setting up the app on his iPhone. When he launches the app he get the terms and conditions page. He hits accept but nothing happens????? It's a dead link. What should be easy compared to setting up the NVR can't get past the first step. There are no other options. How do you get past the Terms and Conditions screen?

      Thanks,

      Jack

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        • reo_256674169483488
          reo @colovin last edited by

          @colovin_541922116624611

          I have the exact same problem. Supports says they are "looking into it".

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        • user_707786580152481_707786580152481
          user_707786580152481 last edited by

          I have the same problem - crazy - if not fixed its being sent back 😞

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            • joseph_1979
              Joseph Global Moderator @user_707786580152481 last edited by

              @user_707786580152481_707786580152481 Email support and they will help you out. I am on Android and can't help.

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