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Duo 2 Firmware Update and Tips: Better AI Detection & Email Alerts
APP v4.34 Update: Add Tracking Range & Fix Sensitivity Bug
Reolink Camera API User Guide_V7 (Update in Sept 2022)
TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
The time range given for the return to monitor point is from 10 - 300 seconds. So far, no matter what number I plug in there it returns in 10s. Is there something you need to be doing besides clicking the OK button? Ideally I want it set at 90s, 10s is too short of time. I've even put the max 300, but it always returns in 10. When I click on the option, it shows the 90s or whatever I've put in, but it always returns in 10s. Is this something not working yet?
Re: No email notifications for repliesOld thread ended Oct 2016. Looks like it's still a problem. I have notification and email turned on for all categories in the settings. My email address has been varied. I do get notifications but no email if someone replies to a thread that I stated or to a thread I've replied to. I'm king of my own domain so it isn't getting trapped in some sort of goggle filter. If I have anything going on in this forum I need to remember to check in because I'm not going to get any email from the forum. Makes it difficult to keep up with replies. Not the usual MO for a forum.
Just checking firmware on my cameras since the auto update feature seems to be a work in progress. My RLC-8223A HW IPC_523128M8MP is at v188.8.131.529_22051911_v184.108.40.206. In the download center It is showing V220.127.116.116_22041507. I am going to assume that 18.104.22.1689 is newer than 22.214.171.1246 so in the download center is an older firmware version?
@reolink-fiona I do not get the screen you have pictured. When I highlight the spotlight icon and click on it, it only turns the spotlight on and off, it does not bring up the PIP dialog you show. Clicking anywhere does not bring up that dialog. I have the PIP in the lower right hand corner which I can get a + to show up when I hover the curser over the box and switch views. What I want is the view that is on app. Wide on one channel, Telephoto on the other. I want to be able to just glance at my monitor not have to click all over the place to change between the views. That's why I got the RLN36 so I'd have plenty of channels for what I wanted to do. Also my telephoto view is only marginally closer than the wide view. I've switch to the telephoto view and zoomed in more but that doesn't seem to hold. Is there a way to have a closer view?I deleted the camera off the NVR and switched to another channel. Nothing has changed. I'd rather not reformat and lose 9 months of footage. In playback mode, when I go to before I mounted the camera, when it was setup on my desk, both channels were recording. I asked tech support why I wasn't seeing both channels. Both the app and NVR were telling me that I had the latest firmware for both the NVR & camera. Tech support told me I didn't and gave me a link to the latest NVR firmware. It hasn't been recording both channels since I updated the firmware. With no change after the firmware update, tech support said there was a new firmware in the works that will split the cameras like the app. If so, when will that be out? At that point in time I did not know both channels were not being recorded. I suspect that it is the NVR firmware that is screwing up the operation of this camera. I assume I have the latest firmware on the Trackmix, the app and NVR says it's the latest. Trackmix doesn't show up in the firmware download center. Is the lack of a dual view, only PIP, the same with all the NVRs or is it only the RLN36? I expected the Trackmix to operate the same as the DuoPOE and DuoWiFi cameras that I have. 2 lens, 2 screens. The same way it works on the app, a separate wide view, closeup view. Why would anyone think that having to interact with the screen to change camera views is a good idea?Trackmix firmware V is 126.96.36.1993_22071300. Is this the latest?
Firmware V 188.8.131.52_22091310 Unlike my 2 Duo cameras the Trackmix is only taking up 1 channel with a PIP for the other channel. It is only recording the wide view. In the app, Mac version 8.8.1 it shows both views. I'm not recording in the app, that's why I have the NVR. In the playback mode it first comes up with a single picture when the Trackmix is selected. If I click around a bit it will come up with a dual screen showing the wide mode in both screens but only 1 timeline with content. What do I need to do to get his working right?
@user_606513747275903_606513747275903 Yes I've noticed that the subscribe link isn't working on any of the links I've subscribed to. I'm not used to having to log in to see if there has been any activity in the links I'm watching.
@reolink-fiona Any ETA of when pre-orders are coming in? When I pre-ordered the estimated shipping date was 8/15. Then I got an email about the shipment being lost with the new arrival in September. Has anything been nailed down on that yet?
I've got a RLC-842A coming in today that is going to be used as a dedicated camera feed (via YouTube Live) of 4 Peaks, a mountain in my backyard. I'd done this 15 years ago with an analog camera that had a real lens with 16x zoom. Had very little foreground in the picture. It got too hard to keep the feed up soooo. I assume the 842A lens isn't threaded to easily add filters or converters so jerry-rigging would be involved, but has anyone played around with adding anything like this? I've attached a picture from my RLC-823A that supposably has the same focal range. Picture isn't bad but less foreground would be better. .
@reolink-fiona Cool!, just saw that. Although it will still be nice if you could do that through the NVR. My NVR screen is up all the time. If there's something I want to snap a pic of it would be nice to do it within the NVR instead of searching for my phone (an ever going project with me) or boot the computer and launch the app. Spontaneity is lost
I've got my RLC-823A trained on an approaching storm coming off the mountains. I sent a pic to family members. Had to get my phone out and snap a picture of the screen. Next time I'll bring it up on the client app on my computer and take a screen shot. But it would be a nice feature to have a snap shot button along with all the other options on the bottom of the screen. It has the ability to email you screen shots triggered by alarms. Why not have a self triggered emailed screen shot? Or is this already there? I'm pretty new to this system. I have the RLN32 NVR.
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