Web access not working

[Nanuk_703854712033447]

I’ve been trying to go to my security system via the web and can’t get to them. Reolink system page has a HTTPS port option and defaults to 443 but that doesn’t work. Somewhere I saw it is 2000 but that doesn’t work either.

I just talked to my Internet provider (HughesNet) and they said that is something that Reolink should provide.

So how do I access my system from the web. We were in town today and I’d like to be able to access my system remotely but nothing I tried worked.

[Reolink Lorenz]

@nanuk_703854712033447 Hello there, thank you for the feedback. We may need more info to locate the issue. Please submit a ticket with the link below and specify the camera model in the ticket. Our team will get back to you very soon.
https://support.reolink.com/hc/en-us/requests/new/

[joseph_1979]

@nanuk_703854712033447 Why don't you use Reolink Windows/Android/MAC/Ios client rather than https. To reach the cameras using HTTPS you need to do port forwarding on your main router and assign a unique port for each camera. From the Internet you only see the public IP assigned to your BB router.

[Nanuk_703854712033447]

@joseph_1979 I never done Port Forwarding before so I'll have to research it to figure out how to do it. I'm sure there are modifications to my router I need to do.