Notification Improvements

[user_722475361472675_722475361472675]

This is a feature request to improve the notification settings for cameras and doorbells:

1. Currently, it doesn't appear you can individually control each type of notification: motion, person, actual doorbell. It would be great if you could individually turn those on and off and also customize which sound to assign to each. It's very annoying to have it be all or nothing while they all use the same notification sound.
2. Also, on the iOS app, I am not able to select beyond 4 stock sounds for notifications. It would be great if you could select from the full list of sounds available to the phone like the Android app allows.
3. Lastly, I also need the ability to configure different notification settings and schedules per user. Right now, it seems like all users are forced to have the same notification settings which is not ideal.

These all seem very basic and exist on other products so I'm a bit surprised they are still missing. Thanks!

[Reolink Lorenz]

@user_722475361472675_722475361472675 Hello there, thank you a lot for the detailed suggestions. We will add a distinguishable sound for visitor(actual doorbell) when someone presses the doorbell button in next app verison 4.40. This will help you distinguish the visitor notifications from other movements.

Also, we are working on the improvement of the scene mode, which will be helpful for notification schedule customization. When the improved version is released, we will let you know.

[TonyHT]

@reolink-lorenz - Is there any update on this please?

[user_711725607157890_711725607157890]

@tonyht lol nope and probably never will as reolink doesn't know what they are doing. their app updates prove this.

[user_756945494462626_756945494462626]

@tonyht We're on v4.41 now and still nothing - I'd love to have this feature too.

[Ed_758691584823482]

I would also like to see additional capabilities regarding the notification sounds. We all get constant alerts from our apps all day long. I currently use a specific notification sound for Reolink as these are a priority notification for me. I consider them to be a security concern. Unfortunately, I have many cameras setup for other people as I am monitoring or fine tuning their settings for them. I still need to get their notification but want to know it's not my cameras. Having different sounds for the cameras at different locations would make monitoring and troubleshooting much easier.

[joseph_1979]

@ed_758691584823482 We have requested this for some time. Please submit your request on https://support.reolink.com/requests/

[user_701829442551963_701829442551963]

I find this ridiculous! This doorbell has been out for over a year. Yet, it does not have the basic capability of a doorbell when all other bells in the market has. That is different notification settings for doorbell press (visitor) and motion/person. We should be able to assign different sounds and schedules for these 2 categories of notifications. There are a lot of requests about this in many forums all over the internet. Still reolink is sitting on it. I have checked all the settings of the app but I cannot see this feature. There is only one settings "push notification". No separate motion and visitor settings. I have been bypassing this failure from reolink by adding this to home assistant and let home assistant manage the motion/person detection feature. I can live with it now but this is not something I will be able to recommend to any one untill this is sorted. This is not just a camera, this is a doorbell! Perhaps, it would help to check the other doorbell apps?