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    Trackmix POE wrong Smart Detection

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    • user_736098558853348_736098558853348
      user_736098558853348 last edited by

      Every time a car goes by I get 1 alert for vehicle and 1 alert for pet... How do I reset that?

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        • joseph_1979
          Joseph Global Moderator @user_736098558853348 last edited by joseph_1979

          @user_736098558853348_736098558853348 Can you increase the alarm delay to 1s or 2 s? From the Reolink download center check that your TrackMix has the most recent fw. I had the same issue and lately I have upgraded the fw and saw great imporvement.

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          • user_736098558853348_736098558853348
            user_736098558853348 @Joseph last edited by

            @joseph_1979
            My firmware was up to date. I set it to 5s and it seems to be better now.

            I think the issue is the road is about 150 feet from the house so cars seem small which might confuse the system. I also noticed when walking in the yard pulling a wagon it alerts pet. But after the adjustment it seems better. It was just annoying getting 2 alerts all of the time.

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            • joseph_1979
              Joseph Global Moderator @user_736098558853348 last edited by joseph_1979

              @user_736098558853348_736098558853348 If you don't want alert from certain areas, just set a non-detection area. For instance my neighbour parks her car opposite my house and so I set a non-detection zone. Once you tune the setting to your environment, you will forget it. Just a bit of patience as for all other things in our life.

               It’s advised to set it less sensitive during the night in case you receive unwanted false alarms/recordings.

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