no response from Reolink support team after quite a while, any issue?

[ML_812798949916887]

HI Joseph

I've sent two support ticket to reolink support team, one was 3 weeks ago and another one was 3 days ago but both has no response.

one support ticket relates to below post

https://community.reolink.com/topic/11875/free-cloud-video-post-motion-record-8-secs

any hint?

Cheers.

[joseph_1979]

ml_812798949916887 They normally reply to me within 24 hours. Email them on support(@)reolink(dot)com