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    Enchance privacy mask shape and remove mask count limitation

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    • user_906941376667876_906941376667876
      user_906941376667876 last edited by

      Rectangular privacy mask shape is not sufficent. Best option would be a polygon with 4 corners that you could freely adjust. I have tried to work around this by drawing smaller rectangular boxes close to each other to form a more complicated form, but there is a limitation of 4! masks you can apply, so this method does not help either.

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        • joseph_1979
          Joseph Global Moderator @user_906941376667876 last edited by

          @user_906941376667876_906941376667876 Or better irregular shape. Submit your request to support on support @ reolink . com

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        • Crimp On_62210811129
          Crimp On last edited by

          OMG. Thanks for commenting on this "feature". All these years, my RLC cameras have supported an unlimited number of non-detection zones. (literally, no limit) The major problem was drawing them. This new "always rectangular" feature, while more convenient in a sense, is totally different. (I, also, find a limit of 4 zones ridiculous.)

          The RLC-1224A cameras I installed in December allow an unlimited number of non-detection zones, but the RLC-821WA that I installed today allows only 4 of those rectangles.

          Geez.

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            • joseph_1979
              Joseph Global Moderator @Crimp On last edited by joseph_1979

              @crimp-on_62210811129 Indeed. I have asked for more non-detection zones based on irregular shape each of which should have distinct detection objects, schedules, email and push notifications. This is ALL software driven by a a state machine. This is a piece of cake. How many complex applications I did.

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            • craig8944_66391158293
              Aanubis last edited by

              If we are talking about the Privacy Mask and not the Non-Detection Zones, two completely different features, I would request the Privacy Mask feature is changed to allow it to work similar to the Non-Detection Zone Painting option rather than having to use a limited number boxes to try to draw your privacy mask. A grid covering the screen where you could paint by square would work far better than the current option which is extremely limiting.

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