Audio recording keeps turning itself back on

[IcaNcyou_596163611529276]

HI,
I have 4 RLC-842A on Firmware v3.1.0.989_22051917.
When I disable Audio recording next time I check it has re-enabled itself. This is very frustrating and a legal issue as it is illegal to record somebody without their permission where I live.

I have tried resetting after turning it off and it is still off after power-up. I have no idea how long it takes to re-enable.
They are on the latest firmware.

Any Ideas as I am about to take them apart and physically disconnect the microphone.

[Chopstix]

@icancyou_596163611529276 I do not have that camera model however I do have seven of their cameras which some have audio recording enabled and others do not. Never had an issue with the settings reverting themselves back to on. You might try to submit a trouble ticket via the website.

[joseph_1979]

@chopstix So now I go for a long break and leave it to you.....fantastic.

[Chopstix]

@joseph_1979 hahaha. They put me in the cool kids club.

[joseph_1979]

@chopstix You will learn and teach

[IcaNcyou_596163611529276]

This is still occurring, Does it happen to anybody else?

[joseph_1979]

@icancyou_596163611529276 There is a newer fw https://home-cdn.reolink.us/wp-content/uploads/2024/02/230701081708671668.8679.zip?download_name=RLC_842A_1643_2402219328.zip

When applying this fw, reset the configuration and start afresh. Take note of the settings before applying upgrade.