Firmware Reolink videodoorbell D340P

[Smiles_891607800037615]

When will there be a firmare update available on the Reolink website for the Reolink videodoorbell D340P? This is not the "video doorbell POE" that firmware is not working. Support told me thet the D340 is another model.

[big_ted]

@smiles_891607800037615 In the app or client, check the Hardware No. use that on the firmware download page. If in doubt, email support: support @ reolink.com

[joseph_1979]

@smiles_891607800037615 You bought this cam from 3rd party and so better to email support citing your hw build and fw version. For sure I saw someone updated this to DB_566128M5MP_P.3215_2404072241.D340P.OV05A10.5MP.REOLINK. Email them on support @ reolink . com

[Smiles_891607800037615]

@joseph_1979 I did that earlier and they send me a firmware update. However i still do not understand why the firmware is not available on the download page? The model 340P can be sold by thirdparty but is still a Reolink camera and is advertised on the Reolink website.

[joseph_1979]

@smiles_891607800037615 The official article code is the one indicated in their site. Only from 3rd party they have these codes which are confusing. So every 6 months or so email support to check whether there is any newer fw.