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Hi
The email account is working in Thunderbird with same settings and same password.
This is not an App Password.
It's normal SMTP/TLS Login, I not use Gmail
Is there a log file with more info than this?
Model E Series E340. Latest Firmware (v3.1.0.3382_2404178058)
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@celina_867750978158811 Try with port = 465 (implicit TLS/SSL). Maybe Reolink cams won't send the STARTTLS. I am not home and so I cannot confirm this.
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@celina_867750978158811 your SMTP server address is incomplete. It is missing the host. Try using mail<dot>disroot<dot>org for the SMTP server address.
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I tried with port 465 but same error
@chopstix my SMTP server is correct. Seedig +short -t mx disroot org 10 disroot org.
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@chopstix IMAP and SMTP addresses is disroot(dot)org
Try port 993.
If she is a bit technical, she can capture a trace using wireshark. Maybe there are more details which Reolink camera is not exposing with the error. -
@celina_867750978158811 @joseph_1979 yes, MX query resolves to root domain IP address. Full zone file query does show mail<dot> as an A record that resolves the same IP address. I have found over the years that using a FQDN versus root name only can often times solve issues. It doesn't hurt to try.
disroot org SMTP server gives "483: Device network error. Please try again."
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