Possible fix for auto-tracking strafing issue

[Ali Al-Marhoun_507376328118415]

I find my camera always pointing at the wrong direction after a day or two because it looses track of where the guard point is (auto-tracking causes it to move frequently). Therefore having the camera re-calibrate itself daily at a set time would fix the strafing/sliding issue. As of now i manually re-calibrate the camera every now and then, an auto recalibration would give me some rest of mind

[Reolink Fiona]

@ali-al-marhoun_507376328118415 Have you upgraded your RLC-823A firmware to the latest version v3.1.0.956_22041511?

You can download it here, https://reolink.com/download-center/. I hope it can solve the guard point issue. If you still have issue, you can submit a request here, Submit a request – Reolink Support.

[Max_896862981800100]

@reolink-fiona I’m experiencing the same issue on my Altas PT Ultra which is already on the latest version. What should I do?

[joseph_1979]

@max_896862981800100 You need to open a ticket with support.