No upload to FTP from Argus 3 Pro via HUB 1

[Friedhofsblond_74434013315]

Hello,
I have an Argus3pro and an RLC-510A registered on the HUB1.
The recordings should also be uploaded to an FTP server.
Everything is configured, the test files (txt) arrive on the FTP server from both cameras.
The email notifications are also sent from both cameras.
Only the recordings from the RLC-510A are uploaded, not the Argus3pro.
I thought the recordings were being uploaded from the HUB1, not the camera itself?

Can anyone help?
Thank you


All devices have the latest firmware!

[joseph_1979]

@friedhofsblond_74434013315 When you connect the cam to the Home Hub and ftp is enabled on both entities, then the file is uploaded from the camera to the HHP and from the HHP to the ftp server. In fact the ftp server configuration appears on the HHP. Ensure that the Argus 3 Pro is on fw v3.0.0.3951_24081932. If this is not what is installed on your Argus 3 Pro then email support to push you this fw.

[Friedhofsblond_74434013315]

@joseph_1979
Hello,
I already got the new firmware from support.
I've enabled FTP on the camera and the HHB, but I still can't upload.
The recordings from both cameras are available on the HHB.

How do I do it correctly?
First, fully set up the camera and then add it to the HHB?

Or reset the camera to factory settings and then add it to the HHB and configure it completely there?
I've now ordered a Reolink 3 Ultra.
I wanted to do everything right.

I think I'll have to start from scratch again.
I am also in contact with support.

[joseph_1979]

@friedhofsblond_74434013315 Fist set the FTP on the HHP and then enable the FTP on the camera. Once camera is bound to the HHP you no longer have to add the IP of the FTP server.

So on the HHP it should look like this



If you do a test and check the logs on the FTP server you shall see (part of the FTP messages)



And from the camera side you shall have





And if one presses test from the camera side, we shall see the following messages on the ftp server.




As FTP server I am using the Cerberus but you can use FileZilla and others. Note that Reolink products don't support SFTP (requires SSH) but plain ftp and FTPS