Playback does not remember previous camera selection on iMAC Client

[Mike-W_964663981568201]

I have 4 Trackmix cameras and am using the desktop client on my iMAC

When I start up the Reolink Client it automatically displays Live View mode and displays my previously selected 4 cameras  (wide- angle)

However, when I switch to Playback mode I just get a blank 4 cell grid and I have to drag in the four cameras I want to playback each time

Is there an option I can select such that PlayBack remembers my previous camera selection like Live View does, please?

Many thanks

Mike W

[big_ted]

@mike-w_964663981568201
Which client version are you using? There was a new Mac client recently released V8.19.7 if you havent yet updated.

[Mike-W_964663981568201]

@big_ted
Hi, thanks for your reply

I can confirm I am using the latest version of Reolink Client on my iMAC...


This is what I get when I switch from Live to Playback...
It seems the first quadrant is, by default, the first camera view in my channel list and then I have to drag in three more views manually
I want Playback to remember the previous selection and start with all four channels
How can I do this, please?

[joseph_1979]

@mike-w_964663981568201 The cameras are there but playback will not start. To start a playback on any of the 4 cameras you have to click on the interested recorded video from the timescale underneath.



But if you quit the client and re-run, the playback default to one screen. This is not lost if you interchange between playback and live views at least on the Win client.

[Mike-W_964663981568201]

@joseph_1979
Hi Joseph - thanks for your reply

However, please look at my screen shot - three of the cameras are NOT there - they have to be dragged in from the list

Yes, I think you are correct that if your keep the client running then the App remembers the selected cameras

But, my issue is when the client restarts - the previously selected cameras in Playback are NOT remembered after client restart (only the first in the list)
However, the previous Live View camera selection is remembered after client restart

I want the client to remember the previous PlayBack camera selection at startup of the App

[joseph_1979]

@mike-w_964663981568201 that's the same behaviour on the Win client. Send your request to support on support @ reolink . Com