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HiIt appears the update check in v8.1.28 is not working, for me it shows "Checking Failed" (see attached).Behind the scenes it appears to be receiving a HTTP 403 (Access Denied) error from the remote server.This check is also attempted when the application is started and that is also failing.Also, the retry [censored]on doesn't seem to actually retry.It could be because there is nothing to update to but v8.1.20 does the same thing. I though I'd mention it in case a new version is in the pipeline.ThanksCheckingFailed.png
You can download the newest version from this link and install it: https://reolink.com/software-and-manual/
Just wanted to report the same; an upcoming version should contain the corrected update link.By the way: shouldn't it be labeled "Update" instead of "Upgrade" since it is just about getting a new version of the same client, not about upgrading to a version with a different set of functionality?
Thank you for your feedback, we will forward it to our R&D team and help them make improvements in the future.
Hello,I also had this problem with the Windows client 8.1.28, I made the update with a USB key directly on the NVR.Best regard.
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