How happy are you about the ReoLink app?

[jacobpressures_151600002740436]

I just wanted to start a discussion so newcomers can easily find out how happy people are with their app experience. Are you satisfied or do you have regrets about the app? Are the problems minor or major? Is support for the app good or bad?

[Carl_31331526639]

Thank you for supporting Reolink. If you have problems during operation, please feel free to contact us for a*sistance. Welcome everybody to share the user experience on our product, we will forward your suggestions to our R&D people and try our best to make our camera better and smarter.

[steadyidle_132540681080978]

Everything about the app is fine except for the fact that connecting via mobile data for live view almost never works.

[jerrybens51_156853060411617]

Does anyone have this issue where a camera stops connecting to wifi and it all of sudden wants your admin pa*sword which I don't know because it didn't ask for one when I got everything working in the beginning with the android app. usually the pa*sword is admin admin....something easy like that to get into until you change it and don't write down somewhere.

[Crimp On_62210811129]

The question does not specify which camera. "Out of the box" I believe the pa*sword is actually "pa*sword". Of course, the user is encouraged to change the pa*sword to something more exotic. If the pa*sword is no longer "pa*sword", it might be necessary to "reset" the camera and set it up again from scratch.

[Carl_31331526639]

The username is admin and the default pa*sword is blank(no pa*sword). If you forget the pa*sword you set before, you need to factory reset the camera and set a new pa*sword. If you have other problems, please send an email to support@reolink.com. Our support team will check it for you soon. Thanks.