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Clients have stopped recording one camera

Discussion About Products

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Coconutdog last edited by

I have 3 Reolink cameras, RLC-520 & 2 x RLC-820A I record to 3 computers all with the current clients. Two of the computers have stopped recording one of the RLC-820A cameras whilst the third continues to record. Have done the usual troubleshooting to no avail. All ae PoE Any ideas?
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Chopstix Global Moderator @Coconutdog last edited by

@coconutdog_101409440162028 unless @joseph_1979 has an idea, you might want to try opening a ticket with Reolink Support.

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Coconutdog @Chopstix last edited by

@chopstix Thanks mate, might have to.

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Joseph Global Moderator @Chopstix last edited by joseph_1979

@chopstix it is rather difficult to state why it stopped streaming to 2 PCs without knowing the network configuration and if the client was experiencing leaking memory or conflicts with other services.

Best option is as you stated to open a ticket and support will ask customer to forward logs.

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