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    [Firmware Suggestion] Rotate camera image 90 and 270 degrees

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    • Guest
      Anonymous last edited by

      I have an RLC-410 camera mounted on the back of my house with the housing rotated 90 degrees in order to better capture a long backyard.  In this context it makes sense to have a vertically oriented video with a useful view versus mounting the camera in a standard position and losing useful imagery.

      Currently the camera only offers horizontal flip (incorrectly labeled as "rotation") and vertical flip (labeled as "mirroring").  I want the ability to rotate the image on the camera either 90 degrees and/or 270 degrees.  Here's a mockup of the Basic Settings > Image section with fixed labels and two new rotation options:



      (Additional images here http://imgur.com/a/COxxO)

      Technically for the way I have my camera currently mounted I would need a 270 degree rotation.  If I only had a 90 degree rotation option I would climb up the ladder and rotate the housing the other direction.  FWIW my Hikvision DS-2CD2432F-IW offers the ability to rotate 90 degrees (clockwise).

      I could perform the image rotation I want in Blue Iris but it introduces a horrendous delay to the stream such that recorded time slows down and alerts are completely out of sync with what's recorded so I've had to turn the rotation off in BI.  Also, doing this processing on the PC gets in the way of my desire to move all processing out to the cameras to lessen the load on the BI machine.

      So what do you think Reolink, can we please have a basic 90 degree image rotation option?
      Reolink-mockup-with-rotate-and-fixed-flip-labels.jpg
      Reolink-mockup-with-rotate-and-fixed-flip-labels-1.jpg

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      • Guest
        Anonymous last edited by

        I suggested the idea to support@reolink.com and I got back the following:

        Hello,

        Thanks for your suggestion.

        But you may also adjust the bracket for the camera to change the viewing angle. Pls check attached image. 410 Screw.jpg

        Best Regards
        Reolink Support Team - Vivian

        I like how they skipped over the justification for why I want portrait video and just assumed I'm an idiot who doesn't know how to rotate a camera to fix for mounting on a wall. 🙂  I know it's not far fetched to mount cameras sideways to record tall scenes like hallways, both Hikvision or TRENDnet offer the ability to rotate video 90 degrees in their firmware for the same or similar reasons.

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        • Guest
          Anonymous last edited by

          @ToucamSam
          Vivian was to provided you the easiest and fastest solution for you, not that we are unwilling to improve our product.
          We appreciate your suggestion very much and would like to forward your request to our engineers to make it possible in the future. But please kindly understand that it may not be available very soon.

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          • Guest
            Anonymous last edited by

            Thanks for checking in Monica.  I'm okay waiting and I'm happy knowing the feedback was received and potentially forwarded on.

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            • navi_23013157047
              navi last edited by

              Rotating a set number of degrees (45, 90, 180) would be a god send on slow connections.  It sucks trying to use the pointers to turn when it is delayed ~ 10 seconds.

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              • john_110774790516906
                john last edited by

                I've purchased 4 cameras with 2 having 'long' scene requirements. Being able to rotate by 90deg or 270deg would be great! I'm using the Reolink client software so I realise that this may require some changes, but it would be great not to have to turn my head when viewing 50% of my cameras.

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                • Matt B_113252200587459
                  Matt B last edited by

                  I completely agree 90 degree would be very helpful. To be honest I struggle to see how horizontal mirror would be a higher demand feature, or even how it could be used.

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                  • melikbilge_142018467025131
                    melikbilge last edited by

                    3 years later... Please add this feature.

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                    • gyb_249886223986859
                      gyb last edited by

                      I agree, it would have been easy to solve this in the last 3 years...
                      It's still a wanted feature for eg. hallways.

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                      • Cynthia_124785627824270
                        Cynthia last edited by

                        Sorry for the inconvenience.
                        We will forward your requirement to our engineer team, and hope they will add this feature in the future update.

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                        • gyb_249886223986859
                          gyb last edited by

                          Any update on this issue?
                          It seems very easy to do this and would be a very useful feature - not just for me.

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                          • Cynthia_124785627824270
                            Cynthia last edited by

                            Thanks for your remind. The suggestions have been forwarded to our R&D team. They are still working hard on it. Thanks for your understanding and patience.

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