Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
I received a Reolink E1 Zoom this morning and have some concerns regarding the seal.The seal, which appeared unbroken, is a paper label covered with a clear, cellophane-like material similar to cellophane tape. However, when I peeled off the cellophane material— which came off easily without damaging the label— I noticed that the paper label appears to have been previously broken and has a jagged appearance. Please note that I did not tear this label while removing the cellophane material.I suspect the package may have been opened, breaking the seal, and then covered with cellophane to appear unbroken. Would someone else be able to access the camera?
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!