Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Spring Renewal - Share Spring Time-lapse to Win Cameras

    Learn More

    360° Fisheye Indoor Camera - Why We Made Fisheye & What We Have Done Learn More

    Full Introduction and Tips for Shooting Time-lapse Video with Reolink Camera Learn More

    New Reolink Client v.8.8.5 - Auto Upgrade Client Feature! Learn More

    RLC-410

    Discussion About Products
    4
    9
    163
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Guest
      Anonymous last edited by

      Hello all , I need some help , it seems every time I have a power failure the cameras loose all their setting including Wifi . These cameras are IP RLC - 410
      Very annoying as I have to set everything all over again . Any help please !!!

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        View 0 replies
      • wictod_45423083358
        wictod last edited by

        Hi David,

        Not sure what's wrong with the device, I've got 410's and they're ok for me.

        I'm sure that once you're making changes you're saving the changes to flash afterwards?

        You could save and export the config so if it loses all the config importing the saved config back in will reduce the amount of effort to restore the camera to its preferred settings.

        Config > system > maintenance > configuration import / export

        Hope that helps..

        Reply Quote
        Share
        • Share this Post
        • Facebook
        • Twitter
        • copy the link
          Copied!
        0
          View 0 replies
        • wictod_45423083358
          wictod last edited by

          Hi David,

          Apologies, just read your post again and you have stated that Wi-Fi is gone as well so you wouldn't be able to use my suggestion but if you save the config file once you've restored Wi-Fi settings you should be able to import the camera config file.. (I think?)

          Cheers

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
            View 0 replies
          • Guest
            Anonymous last edited by

            Hello , many thanks for taking time to get back to me , really appreciate . I'm not sure if the RLC-410 has an internal battery cmos type battery that has failed .
            It seems that every time we have a local power failure which is very common here in Malta , both cameras loose all the setting .

            Yes have used the configure file to get back the data but each time I have to dismount the cameras from their position to connect hard wired to the network to get it back to work . Like doing a new setup . But than all is lost once power supply fails .

            Quite a disappointment as I have also bought additional cameras which I have installed at other friends places , but no issue with those so far but than maybe because they are newer .

            I remember for the first months they worked fine even after a power failure .

            Thanks David .

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
              View 0 replies
            • Bob_30281727886
              Bob last edited by

              Hi David,
              Please upgrade (or downgrade) the firmware of the camera as to reload the firmware. And tick "Update config file" to make sure the settings are restored.
              If the issue persists after this, then we can say the battery inside the camera is dead and unable to save settings after power loss.
              Thank you.

              Reply Quote
              Share
              • Share this Post
              • Facebook
              • Twitter
              • copy the link
                Copied!
              0
                View 0 replies
              • FongJeng Kum_34673838378
                FongJeng Kum last edited by

                Can I know if the battery is replaceable?

                Reply Quote
                Share
                • Share this Post
                • Facebook
                • Twitter
                • copy the link
                  Copied!
                0
                  View 0 replies
                • Bob_30281727886
                  Bob last edited by

                  Normally, the battery can sustain for years. If it drains out, the camera needs to be replaced and sent back to our factory for repair.

                  Reply Quote
                  Share
                  • Share this Post
                  • Facebook
                  • Twitter
                  • copy the link
                    Copied!
                  0
                    View 0 replies
                  • FongJeng Kum_34673838378
                    FongJeng Kum last edited by

                    Hi Bob,

                    Thanks for letting know.

                    Reply Quote
                    Share
                    • Share this Post
                    • Facebook
                    • Twitter
                    • copy the link
                      Copied!
                    0
                      View 0 replies
                    • Guest
                      Anonymous last edited by

                      Bob , thanks for your information , the problem is that I bought these cameras are last december, so 10 mths old , I didnt expect this to happen.

                      Reply Quote
                      Share
                      • Share this Post
                      • Facebook
                      • Twitter
                      • copy the link
                        Copied!
                      0
                        View 0 replies
                      • First post
                        Last post
                      All Categories
                      Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
                      Never miss Reolink hot deals, news, and updates tailored for you.

                      Thanks for your subscription!

                      Please enter a valid email address.

                      Oops… Something went wrong. Please try again later.

                      You are already subscribed to this email list. :)

                      Submission failed. Please try again later.

                      Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

                      Copyright 2023 © Reolink All Rights Reserved.

                      Welcome Back!

                      Hi there! Join the Commnunity to get all the latest news, tips and more!

                      Join Now