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    Reolink Now Works with Google Assistant

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    • rstradt_167130245902547
      rstradt last edited by

      Can't sync my Reolink to Google Home Hub. I follow the steps line by line. But when I choose "ReoLink Smart Home" and click ok , the Google app says syncing but Reolink doesn't doesn't get added to my google app

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      • Carl_31331526639
        Carl last edited by

        Could you please submit this issue to our support team via email? They will check it for you soon. Thank you for your understanding.

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        • Sergio Guerrero_125337321328866
          Sergio Guerrero last edited by

          Hello Iam looking forwards to have NVR cameras supported by Google Assistance.
          Also, I am so interested in Cameras E1 Pro working in South America

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          • Carl_31331526639
            Carl last edited by

            All Reolink cameras (Reolink Argus, Reolink Go, and the cameras paired with the NVR system excluded) can work with Google Assistance at present. You can upgrade to the latest firmware that supports this function. For Reolink E1 Pro, you can click to learn more.

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            • ustwo1214_91735012524243
              ustwo1214 last edited by

              Will you be updating the RLC-410W to work with Google Asst.?

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              • Matt_177986534604964
                Matt last edited by

                when will google assistance work with reolink nvrs ?

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                • Cynthia_124785627824270
                  Cynthia last edited by

                  Sorry for the inconvenience. Our R&D teams are working day and night to research the NVR firmware that is compatible with Google Assistance. You may subscribe our emails to get the newest update: https://reolink.campgn4.com/Subscribe-Us. Thank you for your understanding and patience.

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                  • Matt_177986534604964
                    Matt last edited by

                    Thanks Cynthia !

                    I just hope they figure it out soon as competition is tuff.
                    Swann already has Google integration on the nvr. Not sure on Lorex.
                    But I still love my Reolink
                    Just wish I had google ?

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                    • Cynthia_124785627824270
                      Cynthia last edited by

                      Thank you for supporting Reolink. We will spare no effort to figure it out as soon as possible. Have a nice day:)

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                      • Stefan Lundgren_186479857447144
                        Stefan Lundgren last edited by

                        Hello!

                        Do you have any updates on support for European market and Google support? I'm about to order some cameras but I really want the Google support and want to know if its worth waiting for it 🙂 I live in Sweden.

                        /Stefan

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                        • Cynthia_124785627824270
                          Cynthia last edited by

                          Sorry about that. Could you please send an email to support@reolink.com? We will help you improve the stream quality and check the delay issue. Thanks.

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                          • Cynthia_124785627824270
                            Cynthia last edited by

                            Yes, Reolink cameras are Google Assistant approved. But currently, it only can be used in the US, Canada, Australia, and New Zealand. The Google supporting in European area will definitely be in our plan. You may subscribe our emails to get the news: https://reolink.campgn4.com/Subscribe-Us. Thanks.

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                            • FongJeng Kum_34673838378
                              FongJeng Kum last edited by

                              Please make this available for Asia as well.

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                              • Cynthia_124785627824270
                                Cynthia last edited by

                                Sorry about that. We will work day and night to make progress. Thank you for your patience.

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                                • markspaw_57095035678
                                  markspaw last edited by

                                  I don't want to be critical of Reolink, but why would I want a security camera system that would allow Google or Amazon or anyone else to have information about the camera, location, video stream etc. Less integration with the big tech companies and more feature such as H.265, 8mp resolution, license plate capture etc., in a affordable price point. I know these features have been suggested for many years versus Google!

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                                  • Cynthia_124785627824270
                                    Cynthia last edited by

                                    Yes,some suggestions are reasonable. But the camera isn't born with the complete function, we need to improve it step by step. We are collecting suggestions from our customers, then our R&D team will keep an eye on them and will publish some important functions in priority. Thank you for your understanding.

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                                    • markspaw_57095035678
                                      markspaw last edited by

                                      Oh please spare me the sarcasm the camera isn't born with the complete function, I don't appreciate your arrogant condescending tone of your response. If this job is too much for you maybe your talents would be better suited somewhere else. YOU, said over a year ago to another customer the h.265 will be coming out soon. Telling the truth seems to be a problem for Reolink.

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                                      • chris2011_109730179780784
                                        chris2011 last edited by

                                        Well done on adding all of your cameras with Google assistant. Surprised there has been no announcement to say it is not just the argus line but now all cameras that support it. Well done on getting this done

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                                        • pjm226_59011792343256
                                          pjm226 last edited by

                                          Chris211, I tried adding my NVR POE cameras last night and google couldn't see them. What did you do to add them? Presumably, add reolink account to google assistant then sign in to find cameras. Did you have to update NVR software?

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                                          • tracyreznik2_201952551289038
                                            tracyreznik2 last edited by

                                            Hi! I have an issue when I process the payment in purchasing cloud storage for V380 IP Camera.
                                            Please fix the error.

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