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    Introduce Reolink Latest IP Security Cameras with Smart Detection

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    • Reolink
      Reolink Administrators last edited by

      We are smart-detection ready!

      Click here to learn more about Reolink's latest security cameras and systems with person/vehicle detection.

      Reolink Smart Detection Security Cameras

      Aside from the two new bullet PoE IP cameras with smart detection, RLC-510A and RLC-810A, we plan to release two dome PoE IP cameras with person and vehicle detection as well, which are RLC-520A and RLC-820A.

      These two new dome security cameras will be available for a public test in Nov. Stay tuned with us!
      For any latest updates, please join us at Reolink Community, Reolink Facebook Group or Reolink subreddit.

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      • ofallonmo32_279182634225853
        ofallonmo32 last edited by

        Will this work with my 1 x 8CH NVR RLN8-410??

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        • Cynthia_124785627824270
          Cynthia last edited by

          Hello, please provide the system information of the NVR. Then we will check whether it can work with your NVR.
          Thank you very much.

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          • Cynthia_124785627824270
            Cynthia last edited by

            Hello, please provide the system information of the NVR. Then we will check whether it can work with your NVR.
            Thank you very much.

            1 Reply Last reply Reply Quote 0
            • diivious_327845009232090
              diivious last edited by

              I have the H3MB18 which Lorenz indicated supported this feature. It came with the B800 cameras, at they supported? or is the RLC-520A and RLC-820A the only cameras that support this feature?

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              • Reolink
                Reolink Administrators last edited by

                Hello diivious, the NVR with H3MB18 hardware will work with the new smart detection cameras, including 510A, 810A, 520A, and 820A. The smart detection feature requires a hardware upgrade with an advanced chip inside the camera so we cannot upgrade the B800 cameras to support the smart detection feature. Hope this clarifies.

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                • kenmaples_329339617587386
                  kenmaples last edited by

                  Can you explain why H3MB16 will not with smart protection?

                  https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs

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                  • Reolink
                    Reolink Administrators last edited by

                    Hi kenmaples, NVRs with hardware H3MB16 come with older chips and they are not compatible with new software and other functions to support the smart detection cameras. Hope this clarifies.

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                    • diivious_327845009232090
                      diivious last edited by

                      OK, i understand the B800 does not support it, and cant be upgraded.

                      If I buy the RLC-810A, will it work with the RLN16-410(H3MB18) hardware? and if it is supported, will that provide smart detection?

                      If the RLC-810A will not work with the RLN16-410, do you offer an NVR that does offer smart detection?

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                      • kenmaples_329339617587386
                        kenmaples last edited by

                        @diivious I posted a link above that shows there should be an update to permit H3MB18 to function.

                        It seems that I was unfortunate enough to have purchase a system just last month and it was H3MB16 and will be unusable.

                        I am not sure why the NVR limit exists as the updated cam hardware is said to be doing the detection on device.

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                        • kenmaples_329339617587386
                          kenmaples last edited by

                          @Community Manager
                          The Amazon listing that I purchased lists this NVR with:
                          Flexible Operation
                          The 8MP/4K PoE NVR works perfectly with all Reolink 8MP, 5MP and 4MP PoE IP cameras and WiFi cameras, providing users with enough flexibility for 24/7 recording, motion detection alerts, live views, playbacks, and many other beneficial features.

                          May be worth updating these listings as not supporting Reolink's latest functionality with smart detection.

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                          • Cynthia_124785627824270
                            Cynthia last edited by

                            Thank you so much for your sharing.
                            If you have any problems, please submit a ticket via https://support.reolink.com/hc/en-us/requests/new

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                            • Reolink
                              Reolink Administrators last edited by

                              Hi @diivious, you may upgrade your RLN16-410 NVR with the latest firmware here, http://bit.ly/RLN16-410, and your NVR will be able to support the smart detection cameras including the 810A. Hope this helps.

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                              • Lennon_65719175311
                                Lennon last edited by

                                I have the RLN16-410(H3MB18) DVR and used the link provided above to upgrade the DVR (http://bit.ly/RLN16-410. The DVR now reboot about every 60 seconds. Is there a way to downgrade the DVR software? Is anyone else having this issue?

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                                • Lennon_65719175311
                                  Lennon last edited by

                                  Here is a screenshot of the versions after the upgrade
                                  FireShot-Pro-Screen-Capture-520-Reolink-v1_0_262-192_168_0_70__1603728674172.pdf

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                                  • Reolink
                                    Reolink Administrators last edited by

                                    Hi @Lennon, please submit a request here, https://support.reolink.com/hc/en-us/requests/new, and our support team will get back to you asap. 🙂

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                                    • Cynthia_124785627824270
                                      Cynthia last edited by

                                      Please submit a ticket via this link: https://support.reolink.com/hc/en-us/requests/new And we will help you solve this problem.

                                      1 Reply Last reply Reply Quote 0
                                      • Splen Dence_57027420935
                                        Splen Dence last edited by

                                        My present NVR software is H3MB16, for my RLN-800 cams. I understand that I will need to upgrade my NVR to a RLN16-410 for my soon to be addon 4K CAMS RLC-810A to function (total of 11 cams). I will be adding 2 to my clan of 4K cams. However, per your advertisement, why does it only allow a max of 8TB for the RLN16-410, while the new RLN8-410 NVR allows up to 12TB? I want to make sure that I am purchasing the latest NVR which supports the Person/Vehicle Detection feature. I think the ones on Amazon are old.

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                                        • Cynthia_124785627824270
                                          Cynthia last edited by

                                          Hi, please contact the support team to help you!
                                          support@reolink.com Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.
                                          Our support team will help you solve it soon！ Thanks.

                                          1 Reply Last reply Reply Quote 0
                                          • Cynthia_124785627824270
                                            Cynthia last edited by

                                            To help you better, please go to https://support.reolink.com/hc/en-us/ to send an email to technical support.

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