the recorded videos have disappeared

[ptiroutier68_465655455441100]

Good evening,

yesterday at the end of the afternoon I managed to install the camera at the dog boarding house. Check-in started around 5:00 p.m. during the night I made some checks, I had access to the recorded videos.

This morning I watched a few too, uploading some parts of the videos.

On the other hand, I encounter a big problem, because the videos made before midnight 25, have disappeared from the "Reading" part.

Why does it tell me "no video for this day", then? dated 11/13

Thanks for your help
(Camera RLC-511WA)

[Crimp On_62210811129]

Which method is being used to view recorded videos:

• Reolink Client software?
• Reolink smartphone 'app'?
• Web access directly to camera?

[Reolink Fiona]

@ptiroutier68_465655455441100
(1) What software do you use as @Crimp-On_62210811129 lists? Do you connect your camera to the NVR?
(2) You can check the status of the SD card(like capacity). Do you set your SD card to overwrite the video?
(3) Or you can try to use another software to see if you can view the video.