Hello @ptiroutier68_465655455441100, here is a detailed guide on how to connect cameras to a NAS, https://support.reolink.com/hc/en-us/articles/900000628566-How-Can-I-Have-My-Reolink-Camera-Record-to-My-NAS. If you need any help in French, you may submit a request here, https://support.reolink.com/hc/en-us/requests/new. Our support team will get back to you asap.

Hi,

Thank you, yes I will do that, because unfortunately I have a lot of difficulty with the English language

Thank you

@reolink-fiona

Thank you for your answer, I actually changed the micro sd. At the moment it works.

Thank you

@reolink-lorenz

Thanks it works perfectly.

@reolink-lorenz

Hello,

As you suggested to me I sent a request on the support, unfortunately the answer is less provided than yours and cannot help me for the French version of the explanations.

I really don't know if I'll be able to find my way around, it's a shame not to have French-speaking support

@reolink-fiona

Thank you for your answer, I actually changed the micro sd. At the moment it works.

Thank you

Hello @ptiroutier68_465655455441100, here is a detailed guide on how to connect cameras to a NAS, https://support.reolink.com/hc/en-us/articles/900000628566-How-Can-I-Have-My-Reolink-Camera-Record-to-My-NAS. If you need any help in French, you may submit a request here, https://support.reolink.com/hc/en-us/requests/new. Our support team will get back to you asap.

Hi,

Thank you, yes I will do that, because unfortunately I have a lot of difficulty with the English language

Thank you

@reolink-lorenz

Thanks it works perfectly.

Hi,

For a RLC-511WA, how do you configure to send the images to a NAS (RN102 netgear 2 bays)?

I reset my NAS to zero because I no longer had access to it, now it is working again.

The camera is connected to an Orange 4G AIRBOX, in wifi.

Tanks for your help.

@reolink-fiona

I don't know if it's a Fat 32, it's this one :

I had not formatted it before use ,
now it's done because the app told me to do it.

I don't know if I have the latest firmware, I updated last week.


thanks for your help
Patricia

@reolink-fiona

Hi,

I use the Reolink smartphone 'app'.
what is the NRV?

Today I have another concern, when I want to view the videos.
I'm going on reading.
But all videos are black screen and I can start the video but,
but there is nothing

Good evening,

yesterday at the end of the afternoon I managed to install the camera at the dog boarding house. Check-in started around 5:00 p.m. during the night I made some checks, I had access to the recorded videos.

This morning I watched a few too, uploading some parts of the videos.

On the other hand, I encounter a big problem, because the videos made before midnight 25, have disappeared from the "Reading" part.

Why does it tell me "no video for this day", then? dated 11/13

Thanks for your help
(Camera RLC-511WA)

@reolink-lorenz

Hi,

indeed dogs should not see the projector at all. Reducing the intensity is unfortunately not enough
as i don't speak english it's hard to find where and how i can stop it completely.
there is certainly a lot of things that can be done but unfortunately the explanations and tips are not translated into French.

it would be great if the forum offered a category for francophones

Thanks for your help

Hi,
Is it possible to cover the leds of the projectorwith a black color or something else? We watch dogs and they get scared every time the spotlight comes on. Maybe there is a product to apply to minimize the light? We have already reduced the force of the light on the application as much as possible, but this is not enough.

Thanks for your help.
Patricia