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After a successful Beta test, we have officially released Client 8.4.0 on our website. Thank you for all the feedback and suggestions from the testers!You can download the Client here, App & Client - Reolink.If you meet any problem or have any suggestions for the new Client, welcome to comment below.Reolink Client Ver 8.4.0 Update NotesWhat's New:-Added Cut function on Playback download.-Added smart detection filter to the Playback control bar.-Added Black & White and Color Switching Threshold feature and Sync Brightness feature (Duo cameras) in the advanced setting in Display.-Added the Beta Pet Detection option and adapted Pet Detection configuration to the Detection Alarm to devices that support smart pet detection.-Added the smart alarm icon for devices that support smart detection on the Live View page.-Click on the device on the Device List will jump to Live View or Playback of that device.Improvements:-Improve the User Interface in Live view, Playback, Settings, and other pages.-When adding a device using UID, UID is not case sensitive-When adding a device, if it is found that the device already exists in the device list, then the existing device will be highlighted.-Fixed some known bugs.Note:-The Beta Pet Detection option will show if you have upgraded your cameras with the firmware with the Beta pet detection feature.-The Pet Detection firmware for smart-detection cameras is on beta test right now. We will release the new firmware once we fix all known issues.Here are some of the examples of the latest features.1. Smart detection filter & cut feature added to the playback screen.2. Black & White and Color Switching Threshold feature and Sync Brightness feature (Duo cameras) added to the advanced setting in Display3. Beta smart pet detection added to Detection Alarm Settings.
Can't get to the download button on the download screen, it doesn't fit on my 1920 x 1080 display. And there's no way to resize or move the download screen to get the download button to show so I can't download any videos.
@john_350143387672724 Our Client can adapt to the 1920*1080 resolution. You can check if you have changed the Computer Setting<Display setting<Scale and layout on your computer. We recommend the scale and layout set to 100%.
That's it, it's set for 125%. I'm not going to be able to change it because I need it to stay at that. Your software is the only one I have problems with. I've already uninstalled the 8.4.0 version and reverted to and earlier version. So I'm able to download now an I'm going to stay on your old version of the client software. Its strange that its the only the "download" window that's effective and not the main window. Something still doesn't seem to be scaling properly.
@john_350143387672724 Thank you for your feedback. We will record down your problem and forward it to the team for improvement.
How do you access the Duo features? I have a Duo POE with another one coming and I can't access these new features on the Windows 8.4.0 and now I have updated to Windows - 220.127.116.11 and still can't access these features. My NVR is the RLN16-410, Hw .No H3MB18, Fw version - V18.104.22.168_21100910.Does this have anything to do with not being able to access these new features. I have rebooted both the computer and NVR and nothing has changed.
How do you access the Duo features? I have a Duo POE with another one coming and I can't access these new features on the Windows 8.4.0 and now I have updated to Windows - 22.214.171.124 and still can't access these features. My NVR is the RLN16-410, Hw .No H3MB18, Fw version - V126.96.36.199_21100910.Does this have anything to do with not being able to access these new features. I have rebooted both the computer and NVR and nothing has changed. I have also gone through all the settings I can access, and the feature doesn't appear anywhere.
@kenny_293381041021103 "Sync Brightness" feature can be used only when it works as a standalone camera. When connected to the NVR, it doesn't have this feature now. We will update this feature in the next NVR version. If you want to use this feature, you can connect the camera as a standalone camera.
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