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I have installed the v220.127.116.114（beta）firmware on my 3 RLC 811A camerasThe Snap URL function does not work. you will get the main login page. and you are asked to put the user name and the pa*sword.when downgraded to the old version it is OK again.I testted my RLC 810 cameras with v18.104.22.1684_21121703 firware to. They have the same behavier.
@metal-me_488723804848306 Hello there, thank you for the feedback. By saying snap URL, do you mean FTP upload feature, RTSP URL, or the IP address URL to access the camera via web UI? Please specify so we can help. Thanks.
@reolink-lorenz FTP works as well as FTPS.this funstion will not work.example:1. Snap a picture of the ipc device http://192.168.123.145/cgi-bin/api.cgi?cmd=Snap&channel=0&width=640&height=360&rs=000000&user=admin&pa*sword=xxxxKaspersky internet security is installed.
@metal-me_488723804848306 Hello there, this issue happens because we have enabled HTTPS and disabled HTTP by default in the v22.214.171.1244 firmware. You may change the http to https in the snap URL to see if it works. Or, you may access the camera via web browser and enable HTTP. Note that the settings to enable/disable HTTP is available on web UI only now. But it will be available in the next desktop client update, which is ver 8.6, coming soon within a month. Let us know if you have any other questions.
@reolink-lorenz using https in the Snap url works but it is first blocked by Kaspersky because you use a self signed CA root certificate and not not signed by a publicly trusted certificate authority signed CA certificate in the firmware.This make no sense. the webbrowser and Kaspersky will first block the Snap capture everytime until you have given the clicked the OK.you have to include a authority signed CA certificate in the firmware.
@metal-me_488723804848306 Hello there, thank you for the feedback. We will take a further look into the authority signed CA certificate.An easy workaround is to disable the HTTPS and enable HTTP only. Use the original snap URL with HTTP and it shall work. Let us know if you have any questions.
Jumping on, i have just installed the same beta for my RLC 511WA and albeit it worked, it moved all of the privacy spots set up. Easy to fix..... but just thought I would mention it if Reolink see this
@tazzy_423116622815407 Hello Tazzy, please check if you have clicked Update configure File before you upgrade the firmware. If yes, all the settings will be removed. However, it is suggested to remove all the previous settings when you upgrade your camera with v126.96.36.1994(beta) because it is an important upgrade from the previous version. With all the settings cleared, you will be able to get a better experience of the new features.
@reolink-lorenz that will be quite a pain if i have to reset all. Can you confirm why I need to do this?p.s. I can now access the camera on different WIFI networks and 4G - Thanks
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