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Duo 2 Firmware Update and Tips: Better AI Detection & Email Alerts
APP v4.34 Update: Add Tracking Range & Fix Sensitivity Bug
Reolink Camera API User Guide_V7 (Update in Sept 2022)
TrackMix New Firmware Update: Auto-Tracking Range & Tracking Schedule
I recently abandoned another vendors product line after they finally released long-delayed new cameras that ended up not working with their excellent app. These new cams were also a huge step back in technology. So, I bit the bullet and installed a PoE based system, switch, and an NVR to replace the cloud based storage which was also poorly supported with ex-vendors new products.I'm sure you have a number of people who are coming over to Reolink based on similar experience.Anyway, I would like the ability to scrub though the video stream on playback. It would be great if the App (iPhone, MAC) allowed you to scrub through video both forward and backward with an input pointer (mouse, pen or finger). That way I can get to alarms and scrub back and forth to analyze the stream. We had gun shots in our neighborhood and I wanted to analyze the stream and quickly forward and reverse if something looked interesting.Also, some form of geostreaming would be great. Both Android and Apple has the ability to share location information. It would be wonderful if I could set up alert profiles for "Home" & "Away". Thanks for listening....
@mick94115_491629178327178 Could you please give me more information about the video scrubbing?For the Home & Away mode, it can't be judged by the location now. You can use the scene mode to manually control the Home & Away mode. You can know more here, https://support.reolink.com/hc/en-us/articles/360026049414-What-is-Scene-Mode-and-How-to-Set-the-Scene-Mode-for-Your-Cameras-on-Reolink-App.I will forward your request to the product team to seek possibilities.
@reolink-fiona Thanks for the pointer to setting up scene modes. It looks like a decent framework and once you do support geofencing it would fit right in as a way of switching between home and away without the need to do it manually.Instead of doing through a detailed explanation I've attached a screen capture video to demonstrate something that is very common. Any of your engineers or product managers who deal with video will get it.Thanks
I too agree this is a must have and needed feature request. I too have migrated from another camera system (Nest cameras) and the mobile app experience of being able to scrub/scroll through time is a huge needed feature for the Reolink app. It helps you easily scroll through time on a timeline to find an event. Especially with my use in my business. Please add this feature!
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