Import Configuration Option - Doesn't Exist

[bill doria]

I installed the latest version of the camera firmware, and need to import an old configuration file, and noticed that the Import option is missing (see pic).
I've tried installing an older version of the NVR firmware, but that didn't fix the issue. So reinstalled the latest version.
I also noticed that if I try to Export the configuration file,,, the file never gets created.
NVR: RNL8-410 (N2MB02) (v3.0.0159_21122454)
Cameras: RLC-820A (IPC_523128M8MP.764_21121701.RLC-820A.IMX415.8MP.REOLINK)

[Reolink Fiona]

@bill-doria Hi Bill, to import the configuration is not supported now.

If you want to export the configuration, you need to click the "browser" button to choose the folder that you would like to save the file at first. Finally, you can click the "export" button to export the file to the folder.

If you fail to export the file, please let me know more details.

[bill doria]

@reolink-fiona That is the exact procedure I am using, and the export file never gets created. But the screen says "Export Successfully!", after picking a folder and clicking on export. I've tried to save to different drives, and folders. Nothing works..