Android 22.214.171.124 does not fix issues
starfish21 last edited by
I can confirm that the version .06 "fix" does not fix the issues created from .05.
1. Still do not receive any push notifications,
2. Still experience a clipped view when rotating phone from vertical to horizontal (most times, not all)
3. PIR button is still too small to see
Also noticed that when turning ON or OFF PIR from within camera setting page, when you back out to the list of camera's page, the PIR button does not reflect the setting you just made.
Thank you for the feedback. Could you please tell me your phone model and system info of your phone?
KS last edited by
@reolink-fiona Same issue with notifications sort of.
What I'm noticing.
Reolink PC client does not have the option to enable/disable "Push" notifications like the Record, Email, FTP, and Siren options in the PC client. We only have the ability to select the type of Push notification and the schedule. Not sure if that is new or always been a design choice.
Action: set push schedule and push notification type on all cameras via Reolink NVR using the Reolink PC client 8.7.1, (remotely)
Result: Individual camera accessed directly from Camera's IP was not showing the correct push notification settings, set above.
Result: Android app version 126.96.36.199, was not showing the push notifications enabled any individual camera
Result: Android app version 188.8.131.52, is showing push notifications enabled under the "group" NVR camera list.
End result: no notifications.
Action: individually enable push notifications on each camera in the Android app version 184.108.40.206
Result: Push notifications worked for each camera.
End result: worked as expected.
Expectations: All programs should sync. A change on any specific device or program( pc or mobile) should migrate to other devices/programs.
RLC-811A firmware: v220.127.116.114_21121708
RLC-822A firmware: v18.104.22.1684_21121707
PC client: v8.7.1
Android app: 22.214.171.124
Phone Samsung Galaxy S9+
starfish21 last edited by
Phone model is Samsung Galaxy A51, model # SM-S515DL
Running Android 11
Update: After removing Reolink app v126.96.36.199 and restoring v188.8.131.52 (the last good working app),
I was able to gain push notifications back by "Restoring" camera by going to "Settings>Advanced>Restore" and going thru the initialize process again.
I then had to reset all my camera settings including turning on "push" setting because it defaults to OFF.
Everything seems stable now as it was before the .0.6 update.
Another poster ,Dugan, also confirmed that Restore was suggested by tech support.
For the camera under the NVR and the standalone camera settings, they are separated. So the notification setting is not synchronized.
For the push notification, this is designed to only can be enabled in the phone APP. Because the push notification needs to be compatible with the phone configuration.
Thank you for your update on the troubleshooting. We will continue to look at this push notification issue.
@starfish21_37513982370005 I have sent you a private message. Can you check?
App crashes so many times when i use the playback function on my Samsung phone and tablet. Very annoying.
Is someone using the 4.29.06 version without any problems?
starfish21 last edited by starfish21_37513982370005
Faasio, I reverted back to version 184.108.40.206 and needed to "restore" my camera's. I'm not having any problems so far using this older version app. I didn't have any success with 220.127.116.11 version.
I'm sticking with 4.28, I don't think it's worth the aggravation to update. You don't get any newer features with the update that make any significant difference in my opinion.
@starfish21_37513982370005 : Thank you for your reply.
I will stick to 4.28 version too. Not really happy with it, but it's better then the newest version.
@faasio82_480971996033257 Hi there, for the playback issue, you can try this APP, 4.29.08, https://drive.google.com/file/d/1XAf2yupksuHDuBPv8xm_w4HAxCiIoGp6/view?usp=sharing.