Reolink Go: push or pull timelapse images regularly

[reolink2022-03_512771546226825]

I have a Reolink Go and I want to use it to regular get an image from the location I monitor (every hour) and put that image somewhere where it can be further processed.

I'm looking for options that would allow me to

• push the image to an FTP or cloud storage
• download the image, e.g. using an API

An API seems only available for devices with a public IP address, which the Reolink Go doesn't have, and I also didn't find any option to integrate with an FTP server or cloud service (I live in Germany should that matter)

I noticed that the Reolink client on Windows is an Electron app, so I guess there should be a way to access the cam using some API, but that doesn't seem to be documented.

Are there any options I could achieve what I want? Any help is welcome.

[Reolink Fiona]

@reolink2022-03_512771546226825
If your GO is with the nano-SIM card, you can set up the timelapse on the APP.
https://support.reolink.com/hc/en-us/articles/900002834583-How-to-Set-up-Time-Lapse-via-Reolink-App

If you set the email to receive the picture as the alert, you can set up the email interval. Then you will receive only one picture during the interval.
https://support.reolink.com/hc/en-us/articles/360004189434-How-to-Set-up-E-mail-via-Reolink-App

[reolink2022-03_512771546226825]

@reolink-fiona Thanks for your help, Fiona, that really looked promising. However, I wasn't able to get this working.

When I set up a timelapse as by the help article, the app will often no longer be able to connect to the camera while the timelapse recording is ongoing, sometimes there is no connection at all possible, sometimes the camera just shows a grey image. At the end of the timelapse recording, there are either no pictures taken, or there are only grey pictures. In no case there are emails sent out with an image attached, although emails are configured to be sent with pictures attached.

Do you have any ideas what might be the problem here?

Edit: fyi email configuration is done properly, and test messages sent by the cam are received. I figured, the unresponsive camera might be related to a "too short" intervall. Everything with intervals in the seconds to minute range seems to overload the camera. Could that be the case? But why are no images taken then?

[Reolink Fiona]

@reolink2022-03_512771546226825
The email uploading may be affected by the 4G signal.

For the timelapse function, could you please send a crash log to our support team? You can find the file in this path, /android/data/com.mcu.reolink/files/reolink/crashData/crash.txt. Please submit the case here, Submit a request – Reolink Support.

[reolink2022-03_512771546226825]

Thanks again, Fiona!

The 4G signal is strong (it shows with 4 bars in the Windows client) and the regular stream works well. I'm not sure how I would access the log file on iOS as there is no direct access to the file system.

What I noticed is that the option for configuring scheduled email alerts (as shown in https://support.reolink.com/hc/en-us/articles/360004189434-How-to-Set-up-E-mail-via-Reolink-App) is missing in my app. This article applies to all camera models, so I'd expect the option to be there also for the Reolink Go model, but it isn't and I'm on the latest version of the iOS app.

Is it not possible to configure scheduled alerts for the Reolink Go?

[Reolink Fiona]

@reolink2022-03_512771546226825
For the email schedule, the GO camera can't set the schedule now. The Go series with person/vehicle detection will have this function.

For other problems, you can submit a request here, Submit a request – Reolink Support. Our support team will have a further check for you.

[Yilimi Construction_233791322710230]

@reolink2022-03_512771546226825
trying to explore this as well, we've got the goPT and trying to pull the timelapse photos through email as the photos don't sync with Cloud and trying to access the timelapse photos remotely doesn't load properly through the app