Push Notification

[neil_chaplin_is_450076909830276]

Hi

The daylight saving time changing on Sunday 27th (UK) worked this year. However, when I get a push notification on my phone and click on it just takes me to the live view and does not playback what it picked up. Is this a server error again, has it been reported or known about?

[Reolink Fiona]

@neil_chaplin_is_450076909830276
Hi there, for the push notification, if you click the push in 2 mins, it will take you to the live view.
If you click the push after 2 mins, it will take you to the playback page.

The logic is that when you click the push in a short time, you can know what happens in real-time. After a long time, you can know what happened just now.

[neil_chaplin_is_450076909830276]

This post is deleted!

[neil_chaplin_is_450076909830276]

I am using android, my app is the latest available 4.29.0.8.

Tested it again, will try my best to explain.

I had two push notifications, one 1 hour old and one 30 minutes old. I clicked on the one that was 1 hour old and it showed me the 30 minutes one, when I click on the 30 minutes one it shows me the live stream. I am not sure how push notifications go out and are accessed off the camera, my app / phone and camera are synced and show the same time. I am assuming when it tried to access the push notification / information that it is basing it based on the older time and not the current daylight saving time (Great Britain).

[Reolink Fiona]

@neil_chaplin_is_450076909830276
Thank you for your test and reply. I have told our engineer about this issue.

For the DST, you can also manually set it on our Client.

[neil_chaplin_is_450076909830276]

@reolink-fiona

Thank you, the time is displayed correctly on both cameras.

I will try a different sync server to see if that makes a difference.