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    • forton bouw_507380294676638
      forton bouw last edited by

      Hello, I have 2 E1 outdoor which I am very happy with. the 2 cameras are wired. Recently, 1 of the 2 cameras was no longer visible from a distance. Locally, no problem. I deleted the camera and recreated it and everything was fine again. But today again no more remote access to this camera. Can anyone help me? Thank you.

      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @forton bouw last edited by

        @forton-bouw_507380294676638
        Do you add the camera via UID? You can have a check.

        forton bouw_507380294676638 1 Reply Last reply Reply Quote 0
        • forton bouw_507380294676638
          forton bouw @Reolink Fiona last edited by

          @reolink-fiona
          I did it with qr-code.

          Reolink Fiona 1 Reply Last reply Reply Quote 0
          • Reolink Fiona
            Reolink Fiona Administrators @forton bouw last edited by

            @forton-bouw_507380294676638 Thank you for your reply. You can try to submit a request here, Submit a request – Reolink Support. Our technical staff will help you with this specific issue. 😊

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