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    Three Steps to Connect the Reolink Cameras under NVR to Google Google Assistant/Alexa

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    • Reolink Fiona
      Reolink Fiona last edited by Reolink Fiona

      Currently, you can connect our PoE cameras and Wifi wired cameras to the Google Assistant/Alexa. But for the cameras under the NVR, it is not possible at the moment.
       
      If you do want to live view on the Google Home/Alexa for the cameras under NVR, use a PoE switch and you can realize this.

      Three Steps to Connect the Reolink Cameras under NVR to Google Assistant/Alexa

       
      1. Connect a PoE switch to the same router that your NVR is connected to first. Then connect your camera under the PoE switch.

       
      2. Add the cameras to the APP and NVR
      For the APP:
      You can scan the device in LAN or scan the UID code of the cameras and add the cameras to the APP.
       
      For the NVR:
      To add the cameras to the NVR, you may need to enable the “Auto-add” on the NVR monitor. You can follow this article to enable the function.
      https://support.reolink.com/hc/en-us/articles/900004499443-How-to-Enable-Disable-Auto-Add-Via-Reolink-PoE-NVR-New-UI- 

       
      3. Connect the standalone cameras to the Google Assistant/Alexa in the APP.
      Google Home:
      https://support.reolink.com/hc/en-us/articles/360020644034-How-to-Add-Reolink-Cameras-to-Google-Home 
      Alexa:
      https://support.reolink.com/hc/en-us/articles/360037976953-How-to-Add-Reolink-Cameras-to-Amazon-Alexa 
       

       
      In this situation, you can both connect the cameras to Google Assistant/Alexa and manage the cameras on the NVR.
       
      Note: This method can’t be used for cameras in the NVR kits. 
      (Find the NVR kits here: https://store.reolink.com/security-camera-systems/ )
       
      Any ideas or suggestions are welcome. If you have any problems, you can leave a comment below.

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        • Brandon Avery_458754992013514
          Brandon Avery @Reolink Fiona last edited by

          @reolink-fiona I have my cameras connected directly to the NVR and as you stated with this method you cannot simultaneously link with Google assistant. Are there any plans to make this work in the future?


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          • user_600178349666318_600178349666318
            user_600178349666318 @Reolink Fiona last edited by

            @reolink-fiona any plans to offer this natively?
            what about bandwidth limits? Can you still run 8 cameras over one NVR port?
            why are kits excluded (sorry new to the reolink universe)?

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          • elastica_junky_532058042724547
            Lune last edited by

            Hi Fiona,

            Thanks for sharing the solution.

            I wonder if the NVR can connect to the same PoE Switch to which the cameras are connected, would it be possible?

            Cheers

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              • Reolink Fiona
                Reolink Fiona @Lune last edited by

                @elastica_junky_532058042724547
                Yes, you can add the camera as a standalone and connects it to the NVR if you connect the NVR and the camera to the same switch.

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                • elastica_junky_532058042724547
                  Lune @Reolink Fiona last edited by

                  @reolink-fiona

                  Thanks for the response, really appreciated it.

                  I have a concern regards to the video streaming performance. According to this article, it is recommended to have no more than 3 cameras.

                  https://support.reolink.com/hc/en-us/articles/360012389133-Can-I-Add-a-PoE-Switch-Between-the-Reolink-PoE-Cameras-and-Reolink-PoE-NVR

                  Do you recommend putting the cameras and NVR on the same VLAN to increase the performance?


                  Cheers

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                • user_622886197760085_622886197760085
                  user_622886197760085 last edited by

                  I keep getting operation failed when trying to hit enable button under smart home page in the android app.

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                  • user_636369519505420_636369519505420
                    M33lz last edited by

                    have they fixed this yet?

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                      • Mercher_724781547225216
                        Mercher @M33lz last edited by

                        @user_636369519505420_636369519505420
                        I do have the following two devices and still have the same issue, if it's directly connected to the NVR it does not work.
                        E1 Outdoor PoE, HW No.: IPC_560SD88MP, FW V.: v3.1.0.1856_23030800
                        NVR RLN8-410, HW No.: N7MB01, FW V.: v3.3.0.226_23031632

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                      • user_737774499184799_737774499184799
                        user_737774499184799 last edited by

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