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    Reolink Go: Connecting cam on iPad resets iPhone app and vice versa

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    • reolink2022-03_512771546226825
      reolink2022-03 last edited by reolink2022-03_512771546226825

      I want to view my Reolink Go camera from both an iPad and an iPhone device (using the latest version of the OS and the app on both of them).

      However, when configuring the app on one device, the configuration/setup of the camera is reset on the other device, meaning I have to completely go through the setup process again.

      Is it not possible to use the cam with more than one iOS device?

      (Note: I can use the Windows app at the same time without that problem, so it is possible to use the cam with multiple clients at once).

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        • Reolink Fiona
          Reolink Fiona @reolink2022-03 last edited by

          @reolink2022-03_512771546226825
          It is possible to view the camera at the same time. But there is some number limitation for different stream mode.

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          • reolink2022-03_512771546226825
            reolink2022-03 @Reolink Fiona last edited by

            @reolink-fiona @reolink-fiona Thanks Fiona. This doesn't seem to be about my problem. I don't want to view the cam at the same time (and even if so, then this should be possible on the fluent stream which I am using to save bandwidth).

            What I want is that the configuration/setup remains and is not being reset as soon as I add the camera on another Apple device.

            Is this a bug in the camera software or the iOS apps?

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