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    Reolink RLC-811A - Switching from day to night vision - Alarm

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    • mike rothert_521477997183209
      Mike last edited by

      dear community,
      I've been the owner of the Reolink RLC-811A for a few days.
      
      So far everything works very well, with one small exception. When switching from day to night vision, the motion alarm goes off. Does anyone have an idea how I can fix the problem without disabling the IR LEDs?
      
      Once in the evening when the camera activates the IR light and switches to black and white and then in the morning when the camera deactivates the IR light and switches back to color.
      It looks as if the camera would see the color change (color <=> black/white) as movement
      
      Thank you for your support.


      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Crimp On_62210811129
        Crimp On last edited by

        A truly irritating problem that has never been addressed. The original cameras had this problem. The newest RLC-1212A camera does the same thing.

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        • Reolink Fiona
          Reolink Fiona Administrators @Mike last edited by

          @mike-rothert_521477997183209 @Crimp-On_62210811129
          If you have the firmware v3.1.0494 or later, there is a setting "alarm delay". You can set the alarm delay time. Then it will filter out this kind of false alert like switching from day to night vision.

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