PTZ weekly restart selects View 1...
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Hi guys.
When our PTZ cameras do their weekly restart, the cameras just end up pointing into space missing coverage and tripping alarms.
Could the firmware please be modified to go to the first set view?
Thanks... Clark -
@clark_463039665144015 May I know what's your camera model?
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@reolink-fiona RLC-823A
Apologies for the delay... I only just noted your message while browsing again...
Thanks... Clark -
@clark_463039665144015
Thank you for the reply.
You can try to upgrade your camera with the latest firmware version v3.1.956. Please download the firmware on our download center, Download Center – Reolink. -
@reolink-fiona Well done! The PTZ camera restarts and the view isn't reset back to the factory default of 0,0
You can close this suggestion, you guys are very responsive, your product gets better and better every day (like a Tesla ;).
Thank You!
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@clark_463039665144015 Thank you so much for your support! We will keep up the good work.
