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Firmware Download Site works not properly, I am only able to choice NVR or IP Cam (...) and it is everthing, search function not works, it is not possible to download any firmware.Tested under WIN10 (Firefox/Edge) and WIN7 Firefox
Hi all, we are upgrading the Firmware Download page now. This upgrade is mainly to make the page more user-friendly. We will reopen it asap.Edit: It can work now. Any feedback is welcome!
@reolink-fiona Former Version was good enougt The new version works fine (tested only NVR RLN8-410-E)
Same problem here, tested with MacOS and Safari and Firefox.
Same here. Was able to download last week but they change the way you can download it in the last few days,
Same here... always getting an error "no result"
The previous "Download" page was not particularly 'cool' and might have been tedious to maintain, but it worked. Given how seldom firmware is updated, the option to be notified of new firmware is a wonderful concept (which also is not functional).This appears very much like a "work in progress" which has not made much progress. On other vendor support sites, a 'drop down' menu (with that triangle pointing down) opens a list of all the possible choices and the user simply selects one.So sad.
@crimp-on_62210811129 There will be a list to choose.
The "Good News": the Download site now appears to function correctly.The "Bad News": for at least one camera, the information is woefully inappropriate.The RLC-510WA result shows "new" firmware as of June 1, 2022, version v18.104.22.1684.Yet, when I download the package, the *.pak file in it is v22.214.171.1244 dated December of 2021.The version currently on my RLC-510WA is v126.96.36.1992 from March, 2022.Anyone searching for new camera firmware might want to check the version and date on the *.pak file and compare it against what has already been loaded on the camera.
@crimp-on_62210811129 Thank you for the feedback. Usually, it will show the firmware update time, where it was put or updated on the download center. The firmware of the RLC-510WA has just been updated and uploaded to the download center.
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