Welcome to KEEN Community - Greetings to All Fellows!

[Reolink Fiona]

Dear All, welcome to the KEEN official community!

In this place, you may feel free to share your experience in using our KEEN Trail cameras, software, and other products, connect with each other, and exchange ideas.

Of course, you won't miss any latest product news, software updates, exciting events with free cameras as gifts, or epic sales info here with us! 

Let us build a friendly and helpful community. Enjoy yourself! 

[Christos109_726820873486544]

@reolink-fiona
where can I get a replacement solar panel for my keen Ranger PT?

[Kinwoo]

How much does this cost monthly for the cell service to operate this camera in the us?

[Reolink Fiona]

@kinwoo Data usage of this camera depends on the bitrate you set up. 1 hour of live feed in 1440p mode (default bitrate: 3Mbps) will use about 2GB of data. And if you use 1GB of data to stream live feed in Fluent mode (default bitrate: 160kbps), you can watch for 4 hours. Based on that, you can estimate the data usage to choose the right data plan for you.

[user_639843646545966_639843646545966]

@reolink-fiona How can I manage users on the Keen camera?

[Reolink Fiona]

@user_639843646545966_639843646545966 Reolink battery cameras only have the default user account "admin" and do not support to add other user accounts on the battery-powered cameras now. We will let you know if these is any change.

[user_639843646545966_639843646545966]

@reolink-fiona Under device info tab there is a "share" button that pops up a QR code. You can certainly have more than one user.

[Reolink Fiona]

@user_639843646545966_639843646545966 Hello, there. you can share this QR code to others to use. But they also need to log in your Admin account.

[Oplev_645200496930883]

Maybe Mike means how to keep track of who got a "share"?
Anyone who has an access can share with several others.
So suddenly quite a few people have access to the camera and I don't know who.
So, how can I see who has permission?
And, how can I withdraw a permission?

[Reolink Fiona]

@oplev_645200496930883 Got it. But there is no camera sharing management. l have forwarded this request to our tech team to seek posiibility. l will notify here if there is any update.

[SwedeHunter_755260502040801]

@reolink-fiona And, there is also no way to add other users to the Reolink cloud account with view-only permissions?

[joseph_1979]

@swedehunter_755260502040801 I suggest you to submit your request to https://support.reolink.com/requests/

[user_666036522942514_666036522942514]

We have 2 Go PT Plus cameras and use T sims. Coverage is intermittent (weak) at best on our rural land. Most areas don't have not enough T signal for the cameras. Would like to add the the Keen to our security camera system. Would be nice if Reo upgraded their systems to include all major cell carriers. Is there an ATandT, V, and T combo data sim card available which is compatible with Go PT Plus and Keen?

[dg_nbtx_678048184262888]

@user_666036522942514_666036522942514
I use a Tri-Band card EIOTCLUB It is data only and works on Verizon, AT&T and T-Mobile networks, whichever has the better signal at the time. It is available online and has several inexpensive plans to suite your needs. Been with them almost a year now with no issues. I bout the 365 day plan wich is almost unlimited data for 140 dollars.

[glenn linner_539375901356213]

Are there any plans to improve detection range and trigger speed?

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