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    4g connection 😟

    Reolink Client & APP
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    • markarron9_504005354344625
      markarron9 last edited by

      App worked great every time I use it at home or at work (on data)

      now since app last update I can’t connect if I leave WiFi network
      its happened before waited till next update was out and it was fixed (wifi or data )
      any idea what’s going on nobody else have this problem?

      Reolink Fiona Z0mbie 2 Replies Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @markarron9 last edited by

        @markarron9_504005354344625 Is your APP android or IOS? What's the current version? What's your camera model?

        You can try to upgrade your camera firmware to see if it can work. Download the firmware here, Download Center – Reolink.

        If not, please contact our support team for a further check. Submit a request – Reolink Support

        1 Reply Last reply Reply Quote 0
        • Z0mbie
          Z0mbie @markarron9 last edited by

          @markarron9_504005354344625 Yup. Myself and a friend of mine have the same issue. Documented it in this post, sorry I didn't see this one first: https://community.reolink.com/topic/3755/connection-and-streaming-broken-over-mobile-data

          Do you still have the issue? What phone and provider do you have?

          1 Reply Last reply Reply Quote 0
          • lucasnanancy_560701514338573
            lucasnanancy last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
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