v3.1.0.956 for E1 Outdoor?

lbs2reolink

The support gave me the newest (beta?) firmware for my nine E1 Outdoor cams? [v3.1.0.956_22041506]

They told me that there are different hardware versions.Ich can only see "IPC_523SD8"
I updated all cams without any problems.

Where can I see the different hardware version? e.g. E1 Zoom has two different ones:

IPC_515BSD6
IPC_515SD6

Reolink Fiona

@lbs2reolink You can find out the system information on your APP device information. You can just click the top banner in the APP setting. Here is an instruction, https://support.reolink.com/hc/en-us/articles/360004894193-How-to-Find-out-System-Information-via-Reolink-App.

After checking the hardware version, you can compare it with the hardware version the support offer you when they send you the firmware.

lbs2reolink

@reolink-fiona Thanks for the support, but I would like to know if there are other types than "IPC_523SD8" and if so what are they called.

joseph chircop

@reolink-fiona Please include the latest firmware of E1 outdoor in the download centre. Even though there are different hw versions, just add them. How can I know which is the latest version of my E1 outdoor?

joseph chircop

@reolink-fiona And kindly let us know the resolution, vit rate and fps when the display mode 'med' is selected.

neil_chaplin_is

After reading this I asked for the latest firmware for the E1 Outdoor (IPC_523SD8) and they gave me v3.1.0.804_22012406. Not complaining though as it has the beta pet detection in it, which when it came out and I asked they said it would not come to the 5mp cameras as it was not possible.

Testing the pet detection it works really well and I also have it tracking so I can see which of my neighbours cats is crapping in my garden.

As for the E1 Outdoor missing on the firmware page its annoying and and also a bit annoying we have to keep asking for it. As a suggestion to Reolink, could you put all the firmware up on your website, just have the hardware number indicated and have a disclaimer that if we are doing it to check properly and its at our own risk or something? Another suggestion, could you have another section listed with current beta releases for download so that we can get it if we want and test it?