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Duo 2 Firmware Update and Tips: Better AI Detection & Email Alerts
New Client with Time-Lapse Function and Hardware Decoding
Duo 2 Tips: Recommended Installation Scenarios & Settings
Today I would like to share tips about some useful features in the APP. You can see below to find if there are features that you haven’t tried or understood enough.
Using the scene mode, you can design different scenes to control the alarms and record buttons of all the cameras. You can set push, record, audio alarm and email notification in the scene mode.
To set up the scene mode like home/away modes, it can be convenient for one situation where you don’t want to receive the notifications at home but need to receive them when away. You don’t have to enable/disable the notification for all the cameras one by one.
1. Slip the Devices interface down and find the Scene Mode configuration entrance.
2. Fill in the scene name, select a scene icon, and choose the alarm options for different NVR/cameras. Save the settings and the scene will be created.
3. Tap the created scene button to activate the selected cameras. You can add more modes you like or edit/delete the created mode
Our APP uses Hardware decoding and software decoding to decode the video (display the video on the mobile phone/computer).
What are the hardware decoding and software decoding?
Hardware decoding is to use the mobile phone/computer's own decoding chip for analysis. This will decode faster, consume less CPU, and generate less heat. However, because the decoding is provided by the hardware, some mobile phones/computers may exist compatibility problems.
Software decoding is to use the programming algorithms to parse out and display video data. This will decode slower, consume higher CPU consumption, and generate more heat. When decoding higher-resolution videos, poorly performing mobile phones may not be able to decode the videos. But there is no compatibility problem with this decoding method.
When will the hardware decoding act?
Hardware decoding will act when the APP play and playback the video in the mainstream(clear mode). If the hardware decoding failed, it will switch to software decoding.
When can I disable the hardware decoding?
If you fail to live view or playback the video in clear mode, you can try to disable the hardware decoding.
The left menu on the device page->setting->Hardware decoding
Our APP allows you to choose different notification sounds. There are four options, Classic, Soft, Loud, and Default. Choose the one that you like most!
The left menu on the device page->setting->Notification sound
(1) Why don’t I have the notification sound setting?
It isn’t available for some devices, where UID is beginning with xcptp. If you don’t find the notification setting, please try to delete such devices and set the sound. Then you can add back the device again.
(2) Why do I choose the classic/soft/loud sound but it will be changed to the default sound later?
If you don’t find the devices with the UID beginning with xcptp, please try to disable the push notification, enable it again, and choose the notification sound. If it can’t work, please try to reset the device or upgrade the firmware of the camera.
Picture-in-Picture(PIP) allows you to watch the live view while using other apps on your mobile.
Live view page->Three dots->Picture-in-Picture
Why isn’t available in the IOS?
Our device can’t realize the Picture-in-Picture function in IOS now. There is some compatibility problem between our device and the IOS. If there is any news, I will let you know.
Stretch mode can stretch the image to fill the screen while live view. If you think that the ratio of the video doesn’t fill the screen, you can use this mode.
After enabling the Stretch Mode
The left menu on the device page->setting->stretch mode
Comment below if you have any problems.
@jonobennett_343687914692821 Hi there, do you have any questions? Please feel free to ask.
Seemingly, all features are fine and work well. Hope the quality is maintained. google feud
Hi, scene mode is nice feature, but still I miss the option to make scene for specific hours. I want 24/7 notification/recording when I am away and 6 hours night-time when I am home. It is not possible with current app (PR schedule ignores scenes and scenes do not work with time).Thanks!
@barry_32471792472258 Thank you for your feedback on the scene mode. I will tell our product team about it.
Please also add into the scene turn on/off PIR, and any one click button scene activation (e.g. link to the smartphone home).Google assistant integration?? Integrate the scenes to be activated by the voice... this will be really useful!
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