Argus 3 Pro: band steering not working

[gmac71624_538988406644942]

My network is managed by an excellent AVM FRITZ!Box 4060. Several devices (including Apple) support the 5Ghz band and the router automatically chooses the best band (2.4 or 5) and channel for each of them depending on factors such as signal strength, required bandwidth, interferences etc. As you may already know, this feature is called band steering, which makes use of two networks (2.4 and 5 Ghz) having the same SSID.

Reolink Argus 3 Pro is the only device that only connects to 2.4Ghz, which is a pity because it is located just a few meters from the router and the 5Ghz signal is still very strong. It only recognizes the network as "2.4" and the router doesn't manage to switch its band to 5Ghz.

How about updating the firmware in order to fix this bug?

[Crimp On_62210811129]

@gmac71624_538988406644942

The situation may be more nuanced. My Argus 3 Pro does connect to WiFi at 5G, but the display on the camera reports the connection as 2.4G.
Here is how the WiFi system reports the camera:


And here is how the camera reports the connection:


This conflict has been reported to Reolink engineering. Perhaps it would worth confirming that the WiFi connection is not 5G.

[gmac71624_538988406644942]

This conflict has been reported to Reolink engineering. Perhaps it would worth confirming that the WiFi connection is not 5G.

Yes, 2.4 is confirmed by the router (at least right now…)

[joseph_1979]

@gmac71624_538988406644942 Do you have the same SSID for both 2.4 and 5G? Try to have distinct SSIDs. I have Argus 3 pro and it is connected to 5G.