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Delivery

Discussion About Products

user_626007129198624 last edited by

Hi.
I purchased 4 cameras on 4th of november 2022, they were expected to be delivered from Germany.
It seems the tracking number cannot be found in the system and the cameras were never shipped.
Could you provide me with some explanation of what might have happened?
Thank you.
Regards
SR
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Joseph Global Moderator @user_626007129198624 last edited by

@user_626007129198624_626007129198624 In my case it took 13 days for the camera to arrive from Germany. If you have the purchase details email them. You should have a tracking number.

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Reolink Fiona @user_626007129198624 last edited by

@user_626007129198624_626007129198624 I have helped contacted the sales team about your order. There are some issues with the package logistics. Our colleague will contact you via email soon. Please pay attention to your email box.

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