That #'!&*% Play Button

[daz_58170128017]

V8.8.2

Please, how do I stop the Play button from appearing over my camera display. I want it to playback continuously. Why am I seeing the Play button at all? If it really must be shown, can't it just press itself periodically to continue viewing the camera?

It seems to defeat the purpose of a CCTV display when I must continuously tell it continue playback.

[joseph_1979]

@daz_58170128017 You have a point here. It plays all clips for the day and thereafter stops even though there are clips in the following days. This happens on Android client too. It should be added. Support notified.

[big_ted]

@daz_58170128017
I am assuming you dont mean in live view mode?
In playback mode it should keep playing until there is no more recorded clips to play, then it will show the play button as there would be no more recorded clips to play

[daz_58170128017]

@big_ted Sorry for delayed response. I forgot about the post. I suppose I expected response notifications but didn't get any.

Yes. I meant in Live View. Just need it to keep streaming instead of stopping to show a Play button. I just don't see the point of it.

[joseph_1979]

@daz_58170128017 Normally the live view continues until you stop it or move to another camera. Are you viewing a battery operated camera? Did you check whether this is occurring with the new client version 8.8.4?

[daz_58170128017]

@joseph-chircop_497308027822318

I'm using V8.8.4 with the Multi-View grid view (1 large and 5 small displays). All 6 cameras are mains powered.

Randomly, multiple times a day, one or more just stop streaming for no apparent reason and show the Play button in the middle of the display and that must be pressed to continue viewing the live feed.

The network is wired and stable.

I've had this with V8 since I first tried it and and assumed it was a common issue that would eventually be resolved. It is infuriating that when I hear a knock at the door and look over to the camera monitor, it requires me to press the button to see who it is.

I never had this issue with the V7 (old style) app. I would go back to it but that has issues of its own that I was avoiding.

[joseph_1979]

@daz_58170128017 Can you please take a screenshot and email Reolink support so that they will delve further? It would be nice to have a wireshark trace but won't recommend as there is the transfer of the credentials between the application and the cameras. I agree that this is frustrating.

[user_620891386568827_620891386568827]

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