Feature that works for SD Card playback but not NVR Playback - Please Fix.

[Snaffs_236818799935657]

A week or so ago, I was using a couple of Reolink 5mp camera's with just SD cards installed.
I did not have a NVR.

It was lovely to see, in the Reolink app on my Android phone, the small thumbnail icons for playing back the alerts, had tiny images showing you what caused the alert. A car, A person, or something.

Now having upgraded to a full system with NVR and the 4K Camera's you do not get these small thumbnail images anymore. Just a black tile with a white shape. So you need to actually play the alert footage to see it.

Can this feature be added please, as it seems I've got a better system, but I lost this feature in the process.

In Summary. Actual thumbnail images for the alert playback icons.

[Cynthia_124785627824270]

Thank you for your suggestions. I'll forward the request to our R&D team and see if there is any possibility that we can make it in the future.

[Snaffs_236818799935657]

Thank you.
It's little things like this, that make the actual real life experience of using an app/product so much better.
Seeing little thumbnail images of a tiny screenshot of the item that caused the trigger.
Car, person, cat! means you can see instantly if you need to view the footage or not.

Again thank you.