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Hello,I would like to know why I cannot upgrade the RLC-820A with the last firmware with pet detection.I have 6 reolink cameras and only one is with firmware v3.1.I do this post because I have this situation more than one year.Screenshot attached.Thank you
@andré-figueiredo_360727197077756 Are these cams part of a KIT? Are these connected to an NVR? If yes then you need to upgrade them though the NVR.
@joseph-chircop_497308027822318 No, I do not have a NVR
I once had similar problems with a different type of camera. In my case it helped to reset the camera pa*sword to blank and retry. You might want to try that.
@m-schleemann_394877180510344 What does the pa*sword have to do with this update problem?
Hello Reolink Team.Any help on this issue?Thank you
@andré-figueiredo_360727197077756 Have you downloaded the recent firmware from the Reolink download center? Then use the Windows client to upgrade.
@joseph-chircop_497308027822318 No I didn't.I only use the "Check for the Lastest Version" b**ton and the response is "This is the most current version available"Should I upgrade it manually?
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