Navigation

    Home
    All Categories
    • KEEN Trail Camera
    • Announcements and News
    • Wishlist
    • #ReolinkTrial
    • Discussion About Products
    • Reolink Captures
    • Reolink Client & APP
    #ReolinkTrial
    Reolink Captures
    Log in to post
    Guest
    • Guest
    • Register
    • Login

    Spring Renewal - Share Spring Time-lapse to Win Cameras

    Learn More

    360° Fisheye Indoor Camera - Why We Made Fisheye & What We Have Done Learn More

    Full Introduction and Tips for Shooting Time-lapse Video with Reolink Camera Learn More

    New Reolink Client v.8.8.5 - Auto Upgrade Client Feature! Learn More

    Duo 2 POE False Alerts

    Discussion About Products
    3
    13
    103
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • lkageyama_369620850163942
      LTK last edited by

      I've been using various brand security cameras for years and was excited to get the Duo 2 POE because of the wide field of view and smart AI detection. I've had it setup for two nights now and the night time motion detection false alerts is driving me crazy! It seemed to be flying bugs attracted to the infared lights. I've had occasional false alerts with other brands due to flying bugs at night, but not as frequent as this Reolink. I read updating to the newest firmware may help, did the update and still having issues. With the old firmware, with MD sensitivity set to absolutely low 1 at night, was getting alerts every 2 minutes due to flying bugs, this went on for hours! I didn't see a way to set delays for MD, so I did what someone suggested and turned off MD recording and MD alerts and only activated smart detection (person, vehicle, pet) for recording and alerts. Last night, I got motion, person and vehicle notifications when there was clearly no person or vehicle in any camera view. I don't know why I'm getting motion detection when I have the record and alert selection off. It also looked like the AI was still picking up the flying bugs and identifying it as person and vehicles. Of course this was also triggering the spotlight, so I eventually turned that off. I am turning off all these functions that I purchased this security camera for. In the meantime, my Arlo Essential which is setup nearby is flawless, no false alerts at all, but the Arlo has a 5 second delay compared to the Reolink which is about 2-3 seconds. Any suggestions? Should I set delays for person, vehicle, and pets and try again tonight? Ready to pack it up and return the camera if I can't get this resolved.

      Reply Quote
      Share
      • Share this Post
      • Facebook
      • Twitter
      • copy the link
        Copied!
      0
        • Carp Diem
          Carpe Diem @LTK last edited by

          @lkageyama_369620850163942  Maybe you can try the alarm delay and object size settings. See if this helps: https://community.reolink.com/topic/4750/sensitivity-adjustments-object-size-alarm-delay-explanations?post_id=18470

          Reply Quote
          Share
          • Share this Post
          • Facebook
          • Twitter
          • copy the link
            Copied!
          0
          • joseph chircop_497308027822318
            joseph_chircop Global Moderator @LTK last edited by joseph chircop_497308027822318

            @lkageyama_369620850163942 Nothing works as expected from the instant an entity is switched on. You need to tune the settings available. For a start try to set sensitivity of person to 40, vehicle to 50 and pet to 42 and set the alarm delays as 2,1, 2. If you still have alerts then set the min and max size of the objects for each detection type.

            Reply Quote
            Share
            • Share this Post
            • Facebook
            • Twitter
            • copy the link
              Copied!
            0
            View 10 replies
          • First post
            Last post
          All Categories
          Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera
          Never miss Reolink hot deals, news, and updates tailored for you.

          Thanks for your subscription!

          Please enter a valid email address.

          Oops… Something went wrong. Please try again later.

          You are already subscribed to this email list. :)

          Submission failed. Please try again later.

          Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

          Copyright 2023 © Reolink All Rights Reserved.

          Welcome Back!

          Hi there! Join the Commnunity to get all the latest news, tips and more!

          Join Now