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    Video doorbell issue.

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    • AndrewAdventure_658285543473233
      AndrewAdventure last edited by

      Hi, testing Wifi doorbell since couple of days and what a noticed so far, that push notifications are delayed a few seconds and live video streaming is very unstable.
      What’s your thoughts guys?

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        • joseph_1979
          Joseph Global Moderator @AndrewAdventure last edited by joseph_1979

          @andrewadventure_658285543473233 I have the WIFI doorbell and don't have the issue of unstable video streaming. If you are experiencing this I think it is a WIFI issue. Ensure that the upload speed is more than 15Mbps and there aren't a lot of devices on the selected WIFI channel. Try to use the 5G Hz band if the signal is strong.

          Similarly don't expect an immediate push notification......it may take a few seconds (say 2 to 5s for powered cams and may increase to 8 sec for battery operated cams). In a nutshell the camera forwards the message to the Reolink message server which in turn sends a trigger push (using the token) to Google FCM (a*suming Android smartphone and the smartphone has registered to FCM and received a token (you can see this in the system log) which is pa*sed to Reolink application server). FCM pushes the notification message to your mobile operator (a*suming your smartphone is on 4G) and the operator packet core pages your mobile. Your smartphone acknowledges this and the packet core forwards the push message notification to your mobile. I kept it very simple and at very high level.







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          • md
            md @AndrewAdventure last edited by

            @andrewadventure_658285543473233 Do you have mechanical chimes and used the provided wires to bypa*s them? What's your transformer specs? It may not be powerful enough. Is your wifi signal strong enough?

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